Privacy Policy
Your privacy is important to us. In the course of using our web site, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, information that you input on our site and information on your use of and activities at our web site that may be connected with you (“Personal Information”). This privacy policy applies to all of the products, services and web sites offered by National Document Registry, Inc. and tells you how we collect, use, disclose and protect your Personal Information.
Changes to our Privacy Policy
If we change our privacy policy, we will post those changes on this page and update the “Last Updated” date below.
1. Information We Collect
We collect Personal Information from you when you provide it to us in forms and documents. For example, we may collect your name, phone number, credit card or other billing information, email address, home and business postal addresses and information regarding transactions you conduct using our web site. Our servers also automatically record information that your browser sends whenever you visit a web site. We may also collect Personal Information that you provide via other methods, including by email or in connection with technical support or customer support.
2. Use of Cookies and Beacons
Cookies and web beacons are small files that enable us to capture and remember certain information. We use cookies and web beacons to enable certain features of our web site, to understand and save your preferences for future visits and to compile aggregate data about user traffic and behavior so that we can offer better experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. You can configure your software so it does not accept cookies, though you may not be able to access certain portions or features of our web site.
3. How We Use the Information We Collect
We may use your Personal Information and automatically collected information (including information from cookies and web beacons) for the following purposes: (i) to deliver the services you request, (ii) to improve our web site, services, features and content, (iii) to enable you to enjoy and easily navigate our web site, (iv) to personalize your experience, (v) to provide or offer software updates and product announcements, (vi) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties, (vii) to monitor and analyze use of our web site and our services, (viii) to administer our web site, (ix) to generate and derive useful data and information concerning the interests, characteristics and web site use behavior of our users, (x) to verify that visitors to our web site meet the criteria required to process their requests AND (xi) we provide identifying information, emergency and family contact information together with true and correct copies of your Advanced Directives, and, when authorized by you true and correct copies of your Estate Planning Documents. We do not share your personal information with outside parties nor do we sell any of your information to outside parties. We reserve the right to compile and share aggregated information about our users, transactions completed using our service, sales, and traffic, though we will not share this information in a manner that permits the identification of a specific user.
We may also use your Personal Information to provide customer support; resolve technical issues; provide technical support or customer support; assist with entering, editing, or updating information in your account; respond to requests for assistance; analyze reported problems; and repair and improve the products, services and web sites offered by National Document Registry, Inc or any of its subsidiaries or affiliated entities.
4. Protection of Your Personal Information
We take reasonable steps to maintain the safety of your Personal Information. For example, sensitive Personal Information is transmitted via Secure Socket Layer (SSL) technology and access to your account information requires a username and password. You must keep your password and other security protocols confidential and you should always logout and close your browser when you finish your session.
Though no service is impenetrable, our service is built on top of Amazon Web Services (AWS). Amazon maintains ISO 27001 and SAS70 Type II certification for the AWS infrastructure, and has years of experience managing and securing large-scale data centers. More details about AWS security are available at http://aws.amazon.com/security/.
5. Disclosure to Third Parties
We do not sell, transfer, or otherwise share your Personal Information to third parties or any data that you store using our services to any third party except as outlined in this privacy policy or with your consent. This does not include trusted third parties we partner with to assist us in operating our web site, conducting and improving our business, or servicing you, in which case we may provide access to your Personal Information only for purposes of performing these tasks. Additionally, we may sell, transfer or otherwise share some or all of our assets, including your Personal Information, in connection with a corporate transaction such as a merger, acquisition, reorganization or sale of assets. In any such event, you will receive notice if your data is transferred and becomes subject to a substantially different privacy policy. We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses. When applicable, we comply with the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPPA) when confidential or information covered by the HIPPA laws is provided to us directly from a HIPPA compliant third party.
If you sign up through an affiliate or referral link, we may share some Personal Information with that affiliate or referral, including your name. You may request more information, review what information is being shared, and opt out by contacting us at [email protected].
6. Third Party Services
We may link to, include or offer third party products or services on or through our web site. If you choose to use any such third party services, we may facilitate sharing of your information and documents you choose to use with those services. Your use of those services is not governed by our Terms of Service or Privacy Policy. We do not control the services of those third parties or how they use your information and documents. Be sure to review the terms and conditions and privacy policies of those third parties before using their services.
We use Google Analytics to collect information about the use of our web site. Google Analytics is a web analytics service offered by Google that tracks and reports web site traffic. Google uses the data collected to track and monitor the use of our web site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. This data may include pseudonymous identifiers that can be connected to other data that we have about you.
You can opt-out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on from https://tools.google.com/dlpage/gaoptout. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
By continuing to use our web site or any service offered by us, you agree and consent to our implementation and features of Google Analytics that we use.
We may also use third party remarketing services and tracking cookies, including Google AdWords remarketing, to advertise on third party web sites, to tailor our advertising to you, and to collect and use other data about user activities on our web site. This allows us to continue to market our services to those who have shown interest in our service. You may continue to see ads for National Document Registry across the internet, including on Google search results and on the Google Content network. Any data collected will be used in accordance with our own privacy policy, as well as the privacy policies or any third party remarketing services.
You can opt-out of remarketing by visiting the links below:
For Google AdWords Remarketing, you can opt out by visiting Google’s Ads Settings here: https://adssettings.google.com/. For any third party vendor, you can opt out by visiting www.networkadvertising.org/choices/
By continuing to use our web site or any service offered by us, you agree and consent to our implementation and features of remarking services and tracking cookies, including Google AdWords, that we use.
7. Reviewing or Changing Personal Information
You can review or request changes to your Personal Information by logging into your account at http://nationaldocumentregistry.com/ or by contacting us at [email protected].
8. Choice/Opt-Out
We will typically send you messages that relate to transactions you conduct on our web site or that have important alerts and notices about your account or our services. You cannot opt out of these communications. Additionally, we may send you other communications such as (i) notices about your use of our services, including notices regarding violations of our terms of service, (ii) updates to our web site and services and (iii) promotional information regarding our services. You can opt out of receiving promotional emails by following the opt-out instructions provided in those emails or by contacting us at [email protected] with your specific request.
9. Terms and Conditions
Please also visit the Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our web site.
10. Contacting Us
Any questions concerning our privacy policy should be directed to [email protected].
National Document Registry is an online service providing access to registrants and customers and their designated recipients to legal and estate planning documents and information including in some cases limited personal information provided to us by the registrant. We are not a law firm and are not a substitute for a lawyer’s advice about complex estate planning.
Copyright © 2020 National Document Registry, Inc.
